How can we help?
Getting Started
New to Thopee? Learn the basics of buying and selling digital products.
Technical Support
Having trouble with a product or our website? We've got you covered.
Sales & Billing
Questions about payments, refunds, or your subscription plan.
Frequently Asked Questions
Q:How do I download my purchased products?
After a successful payment, you'll receive an email with a download link. You can also access all your purchases from your Dashboard under the 'Purchases' tab.
Q:What is your refund policy?
We offer a 7-day money-back guarantee for most digital products if they are found to be defective or not as described. Check our Refund Policy page for full details.
Q:Can I sell my own digital products on Thopee?
Yes! We're always looking for high-quality creators. You can apply to become a seller through your account settings dashboard.
Q:Are the payments secure?
Absolutely. We use industry-standard encryption and partner with trusted payment processors like Stripe and PayPal to ensure your data is always safe.
Still Need Help?
If you can't find what you're looking for, our support team is available 24/7 to assist you.